Terms of Service

These Terms of Service ("Terms") govern your use of the website located at pgrcommunications.com (the "Site") and any services provided by PGR Communications ("PGR Communications", "we", "us", or "our"), based in Chilliwack, British Columbia, Canada. By using the Site or engaging our services, you agree to these Terms.

This is a general template and is provided as a starting point, not legal advice. We recommend having it reviewed by a lawyer licensed in British Columbia before relying on it for a live client engagement.

1. Services

PGR Communications provides web design, digital marketing and SEO, email marketing, social media management, and paid advertising services. The specific scope, deliverables, timeline, and fees for any engagement will be set out in a separate written proposal, quote, or agreement between PGR Communications and the client. Where a conflict exists between that agreement and these Terms, the specific agreement governs.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. You may not use the Site to transmit unlawful, threatening, defamatory, or otherwise objectionable material.

3. Intellectual Property

All content on the Site — including text, graphics, logos, and code — is the property of PGR Communications or its licensors and is protected by applicable intellectual property laws, unless otherwise stated. Deliverables produced for a client under a separate service agreement are governed by the ownership terms in that agreement.

4. Payment & Fees

Fees for services are set out in the applicable proposal or agreement. Unless otherwise agreed in writing, invoices are due within the terms stated on the invoice. Late payments may result in a pause of active work until the account is brought current.

5. No Guarantee of Results

Digital marketing, SEO, advertising, and social media performance depend on factors outside our control — including platform algorithm changes, market conditions, and competitor activity. We do not guarantee specific rankings, traffic, lead volume, or revenue outcomes.

6. Limitation of Liability

To the maximum extent permitted by law, PGR Communications is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our services. Our total liability for any claim arising from a service engagement is limited to the amount paid by the client for that engagement in the three months preceding the claim.

7. Termination

Either party may terminate an ongoing service engagement in accordance with the notice terms in the applicable agreement. Fees for work completed up to the termination date remain payable.

8. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

9. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be sent to info@pgrcommunications.com.